Doorman handles the tenant texts, lease renewals, maintenance routing, and rent follow-ups -- so you can manage five properties in the time it used to take to manage one.
Most self-managing landlords spend 5 to 8 hours per property each month on messages, paperwork, and coordinating repairs. That is not the passive income deal anyone signed up for.
Maintenance questions, package deliveries, lease confusion -- tenants expect responses and they do not wait until business hours. You are effectively on call around the clock, even for units you own outright.
Miss a 60-day notice window and you are scrambling to re-list, screen applicants, and absorb a month of vacancy. Manual tracking in spreadsheets means something always gets dropped eventually.
A leaking faucet turns into four phone calls, a text thread with the tenant, two follow-ups with the plumber, and another call when the invoice does not match. Then the cycle repeats next month.
Connect your properties, set your preferences once, and let Doorman run the daily back-and-forth while you stay in full control of every decision that matters.
Enter your rental addresses, unit details, tenant names, and lease dates. Import a CSV or add manually -- five minutes per property, done once.
Share a simple invite link. Tenants create a free account to submit maintenance requests, view their lease documents, and message you -- all in one place.
Doorman drafts responses to common questions, routes maintenance issues to your vendor list, and sends lease renewal offers automatically based on your preferred timeline.
A daily digest shows everything that happened across your portfolio. Approve routine responses in one tap. Flag anything sensitive for a personal reply. You are always in control.
Doorman is built for landlords who self-manage between 1 and 20 units. Not property managers. Not institutional investors. You -- the person with a day job who owns a few rentals and wants them to actually run themselves.
Every message from every tenant in one place. Doorman drafts a reply using your tone and your property details. Review in seconds and send -- or let it auto-send for routine acknowledgments.
Set your preferred notice window -- 60, 90, or 120 days. Doorman sends personalized renewal offers, tracks who has responded, and escalates to you only when you actually need to step in.
Tenants submit requests with photos and a description. AI categorizes urgency, notifies the right vendor from your list, and keeps the tenant updated throughout -- without you touching it.
Automated reminders go out five days before due, on the due date, and three days after. Friendly, consistent, and professional -- without you composing or sending a single message.
Store leases, addenda, inspection reports, and vendor invoices by property. Tenants can access their own documents anytime. You have everything audit-ready in one organized place.
One screen shows the health of every unit: lease status, upcoming renewals, open maintenance tickets, and payment status. Visible from your phone in under 30 seconds.
"I manage eight units solo and I used to spend every Sunday catching up on texts and chasing repair quotes. Now I spend about 20 minutes reviewing the Doorman digest and I am done for the week. It is genuinely life-changing."
"I almost missed a lease renewal last year and it cost me $1,800 in vacancy. This year Doorman sent the renewal offer 90 days out, my tenant signed in three days, and I did not lift a finger. That one feature pays for the whole product 20 times over."
"My tenants love having the portal. They submit a maintenance request with a photo and they get an automatic confirmation. I get a clean description of the issue with the photo attached. No more playing telephone between the tenant and my plumber."
No per-unit fees. No long-term contracts. Cancel anytime. Save 25% with annual billing.
For landlords managing 1 to 3 units who want to automate the basics and stop being on call every weekend.
For landlords with 4 to 10 units who want the full automation stack so they can manage at scale without hiring a manager.
For serious investors managing 11 to 20 units who want advanced reporting and white-glove onboarding.
Only if you choose. By default, Doorman drafts responses and queues them for your review. You approve before anything goes out. You can enable auto-send for specific categories -- like maintenance confirmations -- once you trust the output. You are always the final authority.
You add your preferred vendors with their names, contact info, and service categories. When a request comes in, Doorman categorizes it by trade and urgency, then notifies the right vendor on your behalf. You see the full thread in your dashboard and can override at any step.
Yes. The Solo plan is built for exactly that situation. Even with one property, the lease renewal autopilot and maintenance portal typically save 3 to 5 hours per month. Most Solo users move to Portfolio within their first year after adding a second unit.
All data is encrypted in transit and at rest using AES-256. We do not sell or share tenant data with third parties under any circumstances. Doorman is SOC 2 Type II compliant and undergoes quarterly third-party security audits. Full security documentation is available on request.
Cancel anytime from your account settings with no penalties or fees. Your data remains accessible and exportable for 90 days after cancellation so you can take everything with you. We do not believe in lock-in -- if Doorman is not working for you, you should be free to leave.
Yes. Upload your existing leases as PDFs and Doorman uses them as the source of truth when answering tenant questions about terms, rules, and clauses. You do not need to switch to any standardized lease format. Portfolio and Investor plans also include customizable renewal templates.
No credit card required. Set up your first property in ten minutes and see what it feels like to have a rental portfolio that does not run your life.
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