Questions Answered

Warm signals are validated against real Sales Connector outreach performance. We measure accuracy as reply rate lift: accounts flagged as warm convert at 4.5x the baseline cold rate in agency campaigns. Quality improves with data recency; signals older than 14 days are marked stale and auto-deprioritized.

Real-time signals deliver with median latency of 4 seconds from event detection to API response. Batch digests (daily/weekly) are available for lower-frequency workflows. SLA guarantees 99.5% uptime and <8s p99 latency for standard tier customers.

Warm signal detection taps Sales Connector's proprietary pipeline data:

• Email engagement scoring (open/reply/click patterns)
• Account activity monitoring (login frequency, feature adoption)
• CRM event streams (stage changes, close probability shifts)
• Third-party intent signals (web visits, content downloads) for qualified accounts only

Premium tier adds LinkedIn profile activity and technographic shifts.

Duplicate account detection runs hourly across DNS registrations, company databases, and self-reported aliases. A warm signal fires once per canonical account, even if it appears under multiple company names or domains. Resellers can configure consolidation rules by parent/subsidiary relationship.

Signals cover US/Canada B2B accounts with primary coverage. EU accounts (GDPR-compliant) available for premium tier. Expansion tiers for APAC and UK in roadmap Q3 2026. Country-level filtering allows resellers to scope signals by their target markets.

Native connectors available for HubSpot, Salesforce, and Pipedrive. Signals auto-append as account custom fields, trigger automation workflows, or generate list updates daily. Zapier integration enables Slack alerts, Google Sheets syncs, or custom webhooks for any platform.

Yes. 30-day trial includes 500 signal lookups and daily digest delivery. No credit card required. Full product access (real-time, CRM sync, team seats) is included. Rolloff to paid tier triggers only after trial ends.

All data in transit encrypted TLS 1.3. Signals stored in Sales Connector's AWS VPC, encrypted at rest with customer-specific KMS keys. Compliance: SOC 2 Type II, GDPR Data Processing Agreement, CCPA ready. Access logs retained 90 days; account export available on-demand per customer request.

Premium support ($500/mo) includes custom signal definitions built to your rules: e.g., "accounts with >2 opens + stage moved to late-stage in 7 days." Turnaround: 2-5 business days per definition. Unlimited custom signals per account; versioning and A/B testing built-in.