Common questions answered
Get clarity on integration, compliance, pricing, and everyday use.
Pharmacy AI connects via API to major pharmacy management systems (NRx, PioneerRx, MWISolutions). Integration takes 2-3 hours. Our technical team provides end-to-end support and schedules a demo integration call during your first week.
Yes. Pharmacy AI is HIPAA-certified and encrypts all patient data at rest and in transit. We comply with 21 CFR Part 11 for electronic records. Full compliance reports are available upon request. We conduct annual third-party audits.
Minimal. Pharmacy AI is designed for zero training overhead. Staff receive a 15-minute walkthrough and access to our help library (video and text guides). Most pharmacies report full productivity on day one.
Fully. Set your own thresholds for inventory, drug interactions, and refill reminders. Changes take effect immediately and can be rolled back anytime with no approval workflow.
Pharmacy AI has local caching. Critical alerts and patient records remain accessible offline for 24 hours. Once connectivity is restored, the system automatically syncs. No data is lost.
Yes. 30 days free with full feature access and dedicated onboarding. No credit card required. After trial, plans start at $99/month for single locations and scale for multi-location chains.
Yes. Pharmacy AI scales to chains of any size. Centralized reporting, per-location customization, and role-based access are built in. Many chains use us to standardize processes across 50+ locations.
No long-term contracts. Month-to-month billing only. Cancel anytime with 30 days notice. We export all data in standard formats so you can migrate or archive locally.
Pharmacy AI prioritizes by severity and batches low-priority items. Busy pharmacies see a 40% reduction in alert fatigue because we suppress redundant warnings and surface only actionable items.
Support is included in all plans. Email, chat, and phone support run Monday-Friday 8 AM-6 PM PT, plus a dedicated Slack channel for chains. Emergency support is available 24/7 for critical issues.