Relay generates a complete project wrap-up package in minutes -- asset inventories, usage guides, maintenance playbooks, and support terms -- so clients feel genuinely taken care of, and referrals follow naturally.
You spent weeks -- sometimes months -- crafting something exceptional. Then it ends with a Dropbox link and a "let me know if you have questions." Your clients are left guessing how to use what they paid for.
Clients receive a zip file with no context, no structure guide, and no idea which files are final versus working drafts. Two weeks later they send a support request asking for "the original PSD."
Nobody writes down who handles plugin updates, certificate renewals, or what the monthly CMS backup routine looks like. Six months later, something breaks and you hear about it from a frustrated client.
The best time to earn a referral is when the client is most impressed -- right at handoff. A rushed, forgettable close kills that momentum. A polished package keeps it alive and gives them something to show others.
You know you should write proper handoff docs. Most freelancers skip it because it takes 3-4 hours they do not want to write off on a project that is already closing out.
You did the hard work. Relay turns your rough project summary into a complete, professional deliverable set that clients actually understand and appreciate -- without you spending an afternoon writing.
Drop in your scope notes, a file listing, tech stack details, or a rough description of what you built. No special format required. Bullet points, paragraphs, or a mix both work. The AI is designed to extract structure from unstructured input, so just write naturally about what you delivered.
Relay structures your notes into a complete client-ready document set: asset inventory, file structure guide, usage instructions, maintenance calendar, and support scope. Each section uses plain, professional language your clients can follow without calling you for clarification.
Edit anything in the review panel before you export. Add your logo, choose PDF or HTML delivery, optionally enable a branded client portal link, and send. The whole review step takes under 10 minutes for a typical project. Your client receives something that feels like it came from a seasoned studio.
Every Relay package includes six core deliverable documents, each generated and formatted specifically for your project and calibrated to your client's level of technical fluency.
A structured, categorized list of every deliverable file -- source files, exports, fonts, photography, icons, and documents -- with folder location, version notes, and format description. Eliminates the "where's the original?" question permanently.
All PlansA visual map of the project folder structure with plain-language annotations explaining what each folder contains and which files are final versus in-progress. Designed so non-technical clients can navigate their own deliverable folder with confidence.
All PlansStep-by-step instructions for how to use the delivered product day to day: how to update content, apply the brand correctly, log into the CMS, resize images, or make common changes without breaking anything. Dramatically reduces first-month support tickets.
All PlansA quarterly calendar of recommended maintenance tasks -- software updates, security audits, backup verification, license renewals -- with checkboxes and time estimates. Calibrated to your specific tech stack. Clients love having a plan, and it opens the door for a natural retainer conversation.
All PlansA clear, professional statement of what is included in post-launch support: what you cover, what falls outside scope, response time expectations, and how to submit change requests. Sets professional boundaries without reading like boilerplate legalese.
Pro & AgencyFor brand and web design projects: a one-page visual summary of all brand decisions -- hex codes, typeface pairings, spacing principles, logo usage rules, and voice notes. The document clients actually keep on their desktop and share with future vendors.
Pro & AgencyMost freelancers write handoff docs from scratch every time or skip them entirely. Neither approach serves your clients well or protects your reputation.
| Capability | Manual (from scratch) | Relay |
|---|---|---|
| Time to complete a handoff package | 3-5 hours | Under 15 minutes |
| Asset inventory | Usually skipped or done manually in a spreadsheet | Auto-generated from project notes |
| Maintenance calendar | Almost never included | Included, calibrated to tech stack |
| Support terms | Buried in the original contract, if at all | Standalone summary, client-readable |
| Brand reference sheet | Sometimes, if the designer has time | Auto-generated for all brand projects |
| Consistent quality across projects | Depends on who closed the project that week | Same professional standard every time |
| White-label for your agency brand | N/A (you designed it) | Your logo, your colors, your domain |
| Client portal access link | Not possible | Shareable URL, no client login required |
A selection of responses from our early access cohort of freelance designers and developers.
"I used to spend three hours on handoff docs and still felt like they were not good enough. Relay produced something better than anything I had written manually -- in about fifteen minutes. The client said it was the most organized project wrap-up they had ever received."
"The maintenance schedule alone has already paid for itself. I sent one to a client after a WordPress build and they immediately asked about a monthly care plan. That retainer pays for Relay forty times over each month."
"We run a small agency and handoff quality used to be inconsistent depending on who closed the project. Relay standardized everything. Every project now ends with the same professional package, regardless of who led it."
A single new client referral earned from a professional handoff is worth more than a full year of subscription fees. Pricing is simple, with no seat fees or per-document limits on Pro and Agency plans.
Try it on your next project. No credit card required, no commitment.
The full toolkit for freelancers who close two or more projects every month.
Standardize handoff quality across your entire team and every client you serve.
Relay is optimized for web design, brand identity, logo design, Webflow builds, WordPress builds, frontend development, and UX deliverable handoffs. Any project where clients receive files, a built product, or documented brand decisions is a good fit. Deep software engineering code-architecture handoffs are not yet supported.
No. Paste a bullet list, a rough paragraph, a copy of your scope document, or a brain dump about what you built. The AI extracts structure from unstructured input. The more context you provide, the richer the output -- but even a short summary produces a complete, useful package.
Upload your agency logo and set brand colors in settings. All generated PDFs use your branding with no Relay attribution visible to clients. The client portal link is also white-labeled with your subdomain (yourname.handoff.ai) at no extra charge.
Yes. Every package generates a shareable link clients open in a browser -- no account needed. Links are private (not publicly indexed) and can be password-protected. On Pro and Agency plans, links stay active for 24 months.
Your notes and generated documents are stored securely and never shared with third parties or used to train AI models. You own your data. On all paid plans, you can export or permanently delete your archive at any time from settings. We are SOC 2 Type II compliant.
No setup fees and no annual contract required. Month-to-month billing on all plans. Annual billing is available at a 20% discount and you can switch from monthly to annual any time in account settings.
Templates require you to fill every field manually, which takes as long as writing from scratch. Relay reads your project context and writes the document content for you -- descriptions, usage notes, file listings, maintenance tasks, support terms. You review and adjust rather than write from zero.
A quarterly calendar with month-by-month tasks: SSL certificate review, CMS plugin updates, backup verification, analytics audits, license renewals. Each task includes a time estimate and a checkbox. Tasks are calibrated to your tech stack -- a Webflow site has a different schedule than a WordPress build or a custom-coded site.
Join designers and developers who are ending projects with the same confidence they started them.
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