Pylon is one screen for the whole shop. Drag a load, dispatch a truck, watch the grid fill in. No spreadsheets, no Slack threads, no whiteboard. Built for the dispatcher who is running 8 to 40 trucks and a phone that rings every 4 minutes.
Owner-operator and small-fleet trucking, last-mile and field-service operations running 8 to 40 trucks. Annual revenue $1M to $20M. The dispatcher is one human (often the owner) running the whole grid out of a printout, a whiteboard, and three SMS threads.
The dispatcher is the throughput limit on the company. Every minute spent rebuilding the board after a driver no-shows or a load gets pushed is a minute that another driver is sitting empty. The fleet manages 18 trucks but the brain managing them is a single person, and they have been holding the line on a grease-pencil whiteboard since 2014.
Existing dispatch software ranges from $400/mo "we are not actually a dispatch board, we are an ELD vendor with a panel" to $4,000+/mo Trimble-grade enterprise systems. There is no clean middle for the operator running 12 trucks who needs the dispatch board to actually be the dispatch board.
Discount for: paid annual (15%), trade-association partners, design-partner fleets in a new vertical (50% for 6 months in exchange for case study). Walk away from anyone trying to negotiate below $5/truck.
Trucking margins have compressed roughly 35% since 2022 freight peaks. Small-fleet operators cannot absorb a $4,000/mo enterprise system, but cannot keep running on whiteboards either as customer SLAs tighten. The middle has been empty for a decade. The current generation of voice and routing AI finally makes the dispatcher's job 3 to 4 times faster, not just digital.