Choose the propensity tier that fits your expansion goals. Scale up anytime.
Plans Designed for Revenue Growth
From early-stage SaaS to enterprise platforms, Customer Propensity Scorer identifies your high-value expansion and churn-risk customers before they surprise you.
For Indie
Growth
$299/month
Up to 50K customer records
Monthly propensity reports
Email notifications
API access (1K calls/day)
Email support
Most Popular
Expansion
$799/month
Up to 500K customer records
Weekly propensity updates
Slack & Webhook integrations
API access (10K calls/day)
Priority email & chat support
Custom segments & cohorts
Predictive ML models
Enterprise
Enterprise
Custom/month
Unlimited customer records
Real-time propensity streams
Salesforce & HubSpot sync
Unlimited API access
Dedicated account manager
Custom model training
Advanced security & SSO
Feature Comparison
Feature
Growth
Expansion
Enterprise
Customer Records
Up to 50K
Up to 500K
Unlimited
Update Frequency
Monthly
Weekly
Real-time
API Calls/Day
1K
10K
Unlimited
CRM Integrations
Webhook only
Slack, Webhook
Salesforce, HubSpot, Custom
Support
Email
Email & Chat
Dedicated Manager + Phone
Custom Models
No
No
Yes
SLA Guarantee
99%
99.5%
99.9%
Pricing FAQs
How are you calculating "customer records"?
We count unique customers in your CRM or data warehouse that we analyze for propensity. Inactive records (no login in 12 months) are not counted. You can always export your customer list to see what we're scoring.
Can I upgrade mid-month?
Yes. Upgrades are prorated based on your billing cycle. You'll only pay for the additional features from the upgrade date forward.
What happens if I exceed my tier limit?
We'll notify you when you reach 80% of your customer record limit. You can upgrade instantly in your dashboard, or we'll pause new record ingestion until you do.
Do you offer annual discounts?
Yes. Annual plans get 20% off the monthly rate. Enterprise customers can negotiate custom terms.
Is there a free trial?
All plans start with a 14-day free trial. No credit card required. You'll get immediate access to propensity scoring for up to 1K customers during trial.
What if the pricing model doesn't fit my use case?
Email sales@customerpropensity.ai with your requirements. We offer usage-based and seat-based pricing models for specific scenarios.