Choose the propensity tier that fits your expansion goals. Scale up anytime.
From early-stage SaaS to enterprise platforms, Customer Propensity Scorer identifies your high-value expansion and churn-risk customers before they surprise you.
| Feature | Growth | Expansion | Enterprise |
|---|---|---|---|
| Customer Records | Up to 50K | Up to 500K | Unlimited |
| Update Frequency | Monthly | Weekly | Real-time |
| API Calls/Day | 1K | 10K | Unlimited |
| CRM Integrations | Webhook only | Slack, Webhook | Salesforce, HubSpot, Custom |
| Support | Email & Chat | Dedicated Manager + Phone | |
| Custom Models | No | No | Yes |
| SLA Guarantee | 99% | 99.5% | 99.9% |
We count unique customers in your CRM or data warehouse that we analyze for propensity. Inactive records (no login in 12 months) are not counted. You can always export your customer list to see what we're scoring.
Yes. Upgrades are prorated based on your billing cycle. You'll only pay for the additional features from the upgrade date forward.
We'll notify you when you reach 80% of your customer record limit. You can upgrade instantly in your dashboard, or we'll pause new record ingestion until you do.
Yes. Annual plans get 20% off the monthly rate. Enterprise customers can negotiate custom terms.
All plans start with a 14-day free trial. No credit card required. You'll get immediate access to propensity scoring for up to 1K customers during trial.
Email sales@customerpropensity.ai with your requirements. We offer usage-based and seat-based pricing models for specific scenarios.