Transparent Pricing for Every SRE Team
From startups to enterprises. Simple. No surprise overage fees. Pay for what you use.
Starter
per month / up to 5 team members
Professional
per month / unlimited team members
Enterprise
tailored to your scale and requirements
Feature Comparison
| Capability | Starter | Professional | Enterprise |
|---|---|---|---|
| Incident Detection | ✓ | ✓ | ✓ |
| Root Cause Analysis | ✓ | ✓ | ✓ |
| Automated Remediation Suggestions | Basic | ✓ | ✓ |
| Incident History Retention | 30 days | 1 year | Unlimited |
| Team Members | Up to 5 | Unlimited | Unlimited |
| API Access | - | ✓ | ✓ |
| Custom Runbook Automation | - | ✓ | ✓ |
| SSO and Advanced Security | - | - | ✓ |
| Multi-Region Deployment | - | - | ✓ |
| SLA Guarantee | - | - | 99.99% |
Billing & ROI Questions
How is incident volume charged?
All plans include unlimited incident detection and analysis. You pay per team member in Starter, per month in Professional and Enterprise. No surprise fees based on incident count.
What is the typical MTTR reduction?
Aura customers report 40-60% reduction in Mean Time To Resolution. Starter tier typically saves 2-4 hours per week per SRE. Professional tier scales to 8-12 hours per week at 5+ team members.
Can I switch plans anytime?
Yes. You can upgrade or downgrade your plan at any time. Pricing adjusts prorated to your billing cycle. No lock-in contracts for Starter or Professional tiers.
Do you offer annual billing discounts?
Yes. Annual plans for Starter and Professional include 20% discount. Enterprise pricing is customized based on your team size and infrastructure scale.
Is there a free trial?
Yes. Starter and Professional plans include 14-day free trial with full feature access. No credit card required to start. Enterprise trials are arranged with our sales team.
What payment methods do you accept?
We accept all major credit cards, ACH transfer, and wire transfer. Enterprise customers can arrange custom billing arrangements with our finance team.