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FAQ

Quick answers for booth teams moving fast.

Setup & Getting Started

How long does setup take?

Ten minutes. Configure your lead fields, invite your team, connect your CRM. Deploy to phones before your booth opens. No IT required.

Can I use it for multiple shows?

Yes. Each tradeshow gets its own campaign. Reuse your field setup, swap team members per event, track ROI by show. You only set up once.

Which devices work?

iOS and Android both supported. We recommend tablets for stationary booth capture, phones for roaming team members. Both sync in real-time.

Capture & Data

What fields can I capture?

Anything you want. Name, email, phone, company, role, budget range, timeline, intent signals, notes. Build a custom form per show. No coding.

Does it work offline?

Completely. Capture leads with zero internet. Data queues locally and syncs the second connection returns. You never lose a lead because the booth WiFi dropped.

Can five team members capture at once?

Yes. All logged in users capture simultaneously. New leads hit your dashboard and CRM instantly, not after the show. Real-time admin view on any device.

How do I handle duplicate names?

Our system flags likely duplicates (same name, company, email domain on the same day) and suggests merging. Your team decides whether to keep or combine.

Integrations & Security

Does it talk to Salesforce, HubSpot, Pipedrive?

Yes to all three. Leads push in real-time to your CRM during the show. Custom API integration available for any system. No export step needed.

Is my data secure?

Encrypted in transit and at rest. SOC 2 Type II compliant. GDPR and CCPA ready. Your data stays on your account. We never sell or share it.

Can I export to CSV?

Yes. CSV, JSON, or API webhook. We also offer lead sync to your own backend so you can process leads in real-time.

Pricing & Support

What does it cost?

Visit our Pricing page. Most booths use Standard ($499/event: unlimited leads, 3 team members, analytics). Enterprise pricing for multi-event accounts.

Do you offer a trial?

Yes. Free test campaign. Capture up to 50 practice leads risk-free. No credit card. Upgrade anytime before your event goes live.

What support do I get?

Email support on all plans. Phone support during your event week (Standard and above). Our onboarding specialist runs a dry run with your team 48 hours before showtime.

What if something breaks mid-show?

Dedicated support channel stays open during event hours. Average response time: 5 minutes. We have a escalation team standing by.

Still have questions? Let's talk.

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