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Referral Engine AI

Frequently Asked Questions

Getting Started

How does Referral Engine AI work?

Referral Engine AI automates your entire referral program from end to end. It identifies your best customers, generates personalized referral links, tracks conversions in real time, manages commission payouts, and handles tax compliance. Your referral engine runs 24/7, converting customers into active promoters without manual work.

How long does setup take?

Most customers go live in under 30 minutes. We connect directly to your existing CRM, payment processor, or SaaS platform. You set commission rules, share your referral page, and start earning. No engineering team required.

Which platforms do you integrate with?

We integrate with Stripe, Shopify, HubSpot, Salesforce, Supabase, Brex, and any platform with a public API. If your tool has webhooks or REST endpoints, we can plug in.

Commissions and Payouts

How do I set commission rates?

You control everything. Set commission per referral (fixed amount), per dollar (revenue share), or tiered (higher rates at higher volumes). Rates can vary by geography, referrer status, or time period. Changes go live instantly.

When do referrers get paid?

Payouts run monthly on the 1st by default. You can customize frequency (bi-weekly, quarterly, on-demand) and set a minimum threshold ($0 to $10k). Payments go to bank account, PayPal, Stripe, or crypto wallet.

Does Referral Engine handle tax compliance?

Yes, fully. We generate 1099 forms automatically for US referrers, track VAT in the EU, and manage reporting requirements in 40+ countries. Your accountant gets a clean reconciliation file.

Tracking and Performance

How accurate is attribution?

We use first-touch, last-touch, multi-touch, and custom models. Cookie-based tracking holds for 90 days. For B2B deals with longer sales cycles, we support server-side tracking and manual attribution override.

Can I see real-time metrics?

Your dashboard updates every 15 minutes. Watch referral volume, conversion rate, payout liability, top performers, and fraud signals live. Export any report to CSV for your accounting or sales team.

Does Referral Engine detect fraud?

Our AI flags suspicious activity: click farms, incentive stacking, duplicate accounts, and impossible conversion patterns. You can auto-reject flagged referrals or review them manually before payment.

For Your Referrers

How do referrers share their link?

Each referrer gets a unique URL they share via email, social media, Discord, or anywhere else. Every link is tracked back to the referrer. No apps to install, no steps to fumble. Share and forget.

Can I run bonus campaigns or contests?

Yes. Offer milestone bonuses (10 referrals equals $50 bonus), monthly contests (highest volume wins $500), or tiered rewards. Use our templates or design custom incentives. Run campaigns live in minutes.

What if a referrer disputes their earnings?

Referrers log into a dashboard showing their complete history: every referral, conversion status, and commission earned. Full transparency eliminates disputes. You can pre-approve VIP referrers to skip fraud review.

Pricing and Billing

What does Referral Engine cost?

We charge 2 to 5 percent of referral revenue (lower at scale) or a fixed monthly subscription starting at $199. No setup fees. No ongoing support fees. You only pay when referrals convert.

Do you offer a free trial?

Yes. 14 days, all features included. No credit card required. If you stay under 10 referrals per month, we offer a free forever tier.

Can I cancel anytime?

Yes. No contract. Cancel in your dashboard anytime. We'll export all your referral data so you can migrate if you need to.