Common Questions
How accurate is the whale tracking?
We track on-chain movements directly from blockchain data. Our AI scores whale activity with 94% precision on repeat signal patterns. Each alert shows transaction size, gas spent, and portfolio delta.
What's the data latency?
Scout tier: 4 hour delay. Trader tier: real-time alerts within 30 seconds of blockchain confirmation or SEC filing publication. Syndicate: sub-minute with custom SLA.
Can I export my alert history?
Trader tier and above: CSV export of last 30 days. Syndicate: full historical export via API. Data is yours to download anytime.
Do you offer refunds?
Trader tier comes with 7-day trial. If unsatisfied, we refund your first month, no questions. After that, cancel anytime and stop being charged.
How does the API limit work?
Syndicate tier: 100k requests per month standard, 1M available on request. Rate limited to 1,000 req/min per API key.