Real results from companies using our voice agent to qualify supplier calls in real time, before they hit the manager's desk.
The VP of Procurement spent 4-5 hours per week on inbound supplier calls. Most callers were unqualified: wrong part families, missing certifications, insufficient volume capacity. His procurement specialist had zero visibility into these calls, so qualified opportunities drowned in noise.
Deployed our voice agent on the main procurement line. The agent conducts a 90-second intake interview, scoring inbound suppliers against their qualification rubric (part categories, certifications, volume, lead time, geography). Qualified prospects book directly with the VP. Disqualified callers receive a template message explaining why.
The procurement team fielded 200+ supplier inquiry calls per month. The manager could only realistically take 30-40 meetings. No systematic way to filter meant he spent time with vendors who couldn't meet their tech specs or lead times. Visibility into rejection reasons was nonexistent.
Implemented the voice agent as the first point of contact for all new supplier pitches. The agent qualifies on product categories, MOQ, lead time, certifications, and delivery zones. Scores flow into a live dashboard. High-score prospects auto-book with the manager (with a briefing memo). Medium-score prospects get a follow-up email. Low-score prospects receive feedback on why they didn't qualify.
Start with a 15-minute qualification intake with one of our manufacturing specialists.
Book a 15-min Qualification Call