One fair price. Five years of support guaranteed. Your child's watch won't become electronic waste.
No subscriptions. No hidden upgrades. No carrier lock-in games. We commit to 5 years of connectivity, software updates, and support. Period.
We don't just say "support." We commit in writing to carrier partnerships, OS updates, and spare parts availability through 2029. If connectivity fails due to carrier deprecation, we replace the device free of charge. If you need a battery, we sell it at $45 for life. No gotchas. No planned obsolescence.
Contracts with major carriers guarantee 5G/LTE access through 2029. We take the carrier risk, not you.
Full OS updates and security patches for the entire support period. Your data stays safe, your watch stays current.
Battery replacements, screen repairs, and hardware replacements available at cost throughout the 5-year window.
Your watch works today. It works in 5 years. We don't release new models to kill old ones.
Subscriptions incentivize vendors to kill old hardware. We sell watches, not recurring revenue. Your cost is upfront and final.
We negotiate multi-year agreements directly with T-Mobile, Verizon, and AT&T. The terms are in writing. If any carrier deprecates the frequency bands we use, we switch the watch firmware over-the-air or replace the device.
Full OS updates ship quarterly, security patches monthly. We cover this cost in the initial purchase price. If the OS reaches end-of-life, we port to a modern, compatible OS or offer a free replacement.
We offer 12-month financing through Affirm at 0% APR for qualified buyers. You're still buying the watch outright; we just spread the cost.
Standard device loss is not covered. We offer optional third-party accidental damage and loss coverage (Premium plan includes 3 years at no extra cost).
We'll release new models every 2-3 years with better hardware. Your old watch still works and is fully supported. You can trade it in for 30% credit toward a new purchase.
Yes. The watch auto-selects the strongest signal at any moment. Verizon, T-Mobile, AT&T, and regional MVNOs all work out of the box.
Lifetime email and phone support included. Average response time: under 4 hours. No tier walls, no chatbots.