Pricing Questions
How do you count dormant accounts?
We identify accounts with zero activity for 30+ days. Enterprise plans offer custom dormancy thresholds and filters by revenue tier.
Can I change plans anytime?
Yes. Starter and Growth plans can be upgraded or downgraded with 30 days notice. Enterprise plans are annual with quarterly true-ups.
Are there overage fees?
No. All plans include unlimited API calls, webhooks, and integrations within your tier. Enterprise has no limits.
What if we exceed our account limit?
You will be notified at 80% capacity. Most teams upgrade once; some move to Enterprise for unlimited scanning.
Do you offer annual discounts?
Yes. Annual billing saves 20% vs. month-to-month. Enterprise plans include custom discounts for multi-year commitments.
Questions? Email sales@dormant-ai.example or call (555) 123-4567. All plans include a 14-day free trial. No credit card required.