Frequently Asked
Q. Do you store payment information?
No. We use industry-standard payment processors (Stripe) and never retain credit card data. We only store transaction amounts and dates necessary for billing. All payment links are encrypted.
Q. What happens if my account is suspended?
We maintain strict neutrality. Accounts are suspended only for illegal activity in your jurisdiction (copyright infringement via our platform). Disagreement with government surveillance or encryption policy is not grounds for suspension.
Q. Is there a family or group discount?
Yes. Groups of 5+ users receive 20% off Scholar tier. Institutional licenses are custom-quoted. Contact us at memberships@cypherpunklibrary.com.
Q. Can I gift a subscription?
Yes. We offer 3-month and 1-year gift subscriptions. The recipient receives a redemption code and can activate whenever ready. No payment data is shared.
Q. What's your refund policy?
30-day money-back guarantee. No questions asked. After 30 days, subscription auto-renews monthly. Cancel anytime in account settings.
Q. Do you take cryptocurrency?
Not yet, but it's coming. We're building Bitcoin and Monero payment rails for Q3 2026. Early adopters will get 6 months free when we launch crypto payments.