Every month, customers go quiet and drift away, and by the time your team notices they have already moved on. Customer Winback AI reads behavioral signals across your customer base and flags churn risk four to six weeks before someone actually leaves. Then it fires personalized outreach automatically to pull them back, before the window closes.
The shift in how you spot, segment, and recover churning customers on Shopify.
Four concrete steps. No black box. Each step has a named owner and a deadline.
OAuth in both directions, no engineering ticket. Takes about ten minutes including sender domain checks.
Behavioral model warms up on your purchase, browse, and email data within 24 hours. You see your first risk-ranked cohorts the next morning.
Week one, we walk through the cohorts the model surfaced, the recommended flows, and the offers. You approve what ships and what waits.
Week two, approved flows fire through your existing Klaviyo account. Weekly recovered revenue lands in a single dashboard you can forward to the founder.
Operators running ecommerce retention, not committees evaluating platforms.
Three jobs, done end to end, with the math visible.
Reads purchase cadence, browse decay, email engagement, and support signals to flag customers four to six weeks before they actually stop buying. You get cohorts ranked by recovery probability, not a static RFM grid.
For each at-risk cohort, the system writes the subject line, body, SMS, and offer logic tuned to why that group is drifting. You review, edit if needed, and ship. No more generic we miss you coupons.
Plugs into your existing Klaviyo flows and Shopify customer data without a migration. Reuses your sender domains, templates, and suppression lists so deliverability stays intact.
Connect Shopify and Klaviyo in ten minutes. If we cannot surface a recoverable cohort within 30 days of go-live, you do not pay for that month.
Book a demoshippable in 4 to 6 weeks. Year-1 ARR mid-case around $240K (estimate). Investment to production around $28K. probability of meaningful success around 17%, by Fermi heuristics.
Register interest
This is not a purchase and there is no card field. It puts your address, this product, and whatever you write below in front of a person, and you get a written answer about what finishing it, or handing it over for you to run yourself, would actually take.