Pricing Questions
How do you count customers?
We count unique users by account. Multi-tenant systems are measured at the account level. Same definition across all tiers.
Can I change plans anytime?
Yes. Upgrade or downgrade on your next billing cycle. Changes are prorated fairly in real-time.
Annual discounts?
Pay annually, save 20%. Growth plan becomes $720/month effective rate. Enterprise varies by contract.
What if I exceed my limit?
We notify you at 90% usage. Upgrade instantly or we meter overages. No surprise invoices.
Setup fees?
None. We handle onboarding (Segment, Amplitude, custom API) in a 30-minute call. Included with all plans.
Free trial?
14 days free on Growth and Starter. Full feature access, no credit card required. Enterprise plans start with a pilot program.