Capture guest feedback before it becomes a public review. Pay only for what you use.
Perfect for single-property or boutique hotel operators looking to test feedback collection.
Ideal for multi-property hotel groups and regional chains wanting comprehensive feedback ops.
For large hotel chains, resorts, and hospitality groups with complex ops or white-label needs.
Each post-checkout voice call attempt counts as one call. If a guest doesn't answer, it still counts. Monthly limits reset on the first day of each billing cycle.
Yes. Changes take effect on your next billing date. If you upgrade mid-month, we'll prorate the difference. Downgrading takes effect at the end of your billing cycle.
We'll notify you when you're at 80% of your limit. You can either upgrade to a higher plan or purchase overages at $0.15 per additional call. No surprises.
No setup fees. Starter and Professional plans are self-service. Enterprise plans may include onboarding services, which we'll discuss during your demo.
Yes. Pay annually and save 15% on Starter and Professional plans. Enterprise customers should ask about custom pricing during sales conversations.
Starter: Email support within 24 hours. Professional: Priority email & phone support within 4 hours. Enterprise: Dedicated account manager & custom SLAs.
Professional and Enterprise plans support integrations with most major hotel PMS systems (Opera, Micros, Cloudbeds) and reputation platforms (TripAdvisor, Google). Contact support for specifics.
Monthly plans can be cancelled anytime with no penalty. Annual plans get a prorated refund for unused time if cancelled early. Your feedback data is available for export for 30 days.