Integrations - Auto-Call Prospects

How It Works

Auto-Call Prospects sits at the intersection of three systems: your Sales Connector account, your TivAI voice agent pool, and your rep's calendar. When a prospect accepts a LinkedIn connection inside SC, a webhook triggers overnight, and the voice agent auto-dials the next morning with a warm introduction and calendar booking.

1

Connection Accepted in Sales Connector

A prospect accepts your LinkedIn connection via the SC campaign interface. The system logs the acceptance timestamp and prospect contact info.

2

Overnight Trigger

At a scheduled time (default 8am the next business day), Auto-Call fires an event to pull that prospect's contact info and TivAI availability.

3

TivAI Voice Agent Calls

A pre-configured TivAI voice agent places a call to the prospect, introduces your organization by name, references the LinkedIn connection, and offers to book a discovery call.

4

Calendar Booking

If the prospect agrees, TivAI syncs the appointment directly to your rep's calendar. If they decline or don't answer, a follow-up sequence can be triggered in SC.

System Architecture

Auto-Call Prospects uses a lightweight event-driven architecture that connects your three systems with minimal configuration.

Sales Connector

Your source of truth for campaigns and contacts.

Triggers webhook on LinkedIn connection acceptance
Stores prospect email, phone, company, and referrer
Logs call outcome back to the contact record
Enables follow-up sequences based on TivAI result

TivAI Voice Agent

Your autonomous calling engine.

Executes warm introductions from a trained script
Captures yes/no/callback responses
Syncs booked calls to your rep's calendar
Scales effortlessly across thousands of prospects

Rep Calendar API

Direct access to meeting availability.

Queries free time slots for each rep
Writes confirmed meetings with rich metadata
Supports multiple time zones and working hours
Integrates with Outlook, Google Calendar, or iCal

Auto-Call Orchestrator

The event coordinator.

Listens for SC webhook (connection accepted)
Schedules TivAI voice call for next morning
Routes bookings back to rep calendars
Logs all outcomes to SC contact record

Setup & Configuration

Prerequisites

Active Sales Connector account with LinkedIn automation enabled
TivAI voice agent already trained and deployed (or use a template)
API credentials for your rep calendar system (Google, Outlook, or iCal URL)
Outbound calling number (TivAI-issued or your own carrier)

Installation

Enable Auto-Call Prospects as an add-on in your SC dashboard:

Navigate to Automation > Voice Integrations
Click Add New and select Auto-Call (LinkedIn Acceptance)
Authenticate your TivAI account (one-click OAuth)
Authorize your calendar system (Google/Outlook/iCal)
Choose or create a voice agent for this workflow
Set the Call Time (default 8:00 AM) and Timezone
Configure Reps & Availability (who gets booked into which calendar)
Test with a demo call to yourself

Estimated setup time: 10 minutes

Webhook Payload

When a prospect accepts a connection in SC, the system fires this payload to the Auto-Call orchestrator:

{
  "event": "linkedin_connection_accepted",
  "prospect_id": "sc_contact_12345",
  "prospect_name": "Sarah Chen",
  "prospect_email": "sarah@acmeinc.com",
  "prospect_phone": "+1-415-555-0123",
  "company": "Acme Inc",
  "company_domain": "acmeinc.com",
  "title": "VP Sales",
  "campaign_id": "sc_campaign_999",
  "campaign_name": "Tech Sales Leaders Q4",
  "referred_by": "john@acmeinc.com",
  "connection_time": "2026-10-08T14:32:00Z",
  "assigned_rep_id": "rep_user_456",
  "assigned_rep_email": "rep@yourcompany.com"
}

Billing & Usage

Auto-Call Prospects is priced as a usage-based add-on to Sales Connector:

$0.50 per call placed (includes TivAI voice agent execution and calendar booking)
Successful bookings: $1.50 per booked call (in addition to the call fee)
No setup fee, no monthly minimum
Billed monthly to your SC account invoice
Full transparency: see call logs, outcomes, and per-rep costs in your dashboard

Example: 100 connections → 80 calls placed ($40) + 20 successful bookings ($30) = $70/month

API Reference

Developers can trigger Auto-Call Prospects manually via REST API:

POST /v1/auto-call/trigger

curl -X POST https://api.sc.com/v1/auto-call/trigger \
  -H "Authorization: Bearer YOUR_SC_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "prospect_id": "sc_contact_12345",
    "call_time": "2026-10-09T08:00:00-07:00",
    "tivai_agent_id": "tivai_agent_xyz",
    "rep_calendar_id": "rep_user_456"
  }'
      

GET /v1/auto-call/calls

List all Auto-Call outcomes with filtering and sorting:

curl https://api.sc.com/v1/auto-call/calls \
  -H "Authorization: Bearer YOUR_SC_API_KEY" \
  -G \
  --data-urlencode "status=booked" \
  --data-urlencode "from=2026-10-01" \
  --data-urlencode "to=2026-10-31"
      

Troubleshooting

Calls not being placed

Check TivAI status: Verify the voice agent is active and has available capacity
Verify phone numbers: Ensure prospect phone is valid and formatted with country code
Calendar timezone: Confirm rep calendar timezone matches the call schedule setting
Outbound carrier: Check that calling numbers are whitelisted (if required by your carrier)

Calendar bookings failing

Calendar auth: Re-authenticate your calendar system in the SC dashboard
Rep availability: Verify rep working hours don't exclude the call booking time
Conflict detection: Confirm existing calendar conflicts are being detected correctly

Getting support

Contact our integration team at support@salesconnector.com with your SC account ID and the affected prospect contact ID.