AfterHours connects to your existing inbound channels, the calendar your team books on, the CRM your front desk lives in, and the Slack or Zapier you already use for notifications. No new dashboard. The list below is everything we support today, plus what is coming next, with target quarters and our reasoning.
The three inbound channels that matter for service businesses. We mirror inbound, draft, and reply on the same channel your customer used.
Two-way SMS for inbound and outbound. We forward your existing number to a Twilio sub-account during onboarding so your customers see the same number on inbound and reply. Booking confirmations, urgency triage, and morning recap all flow through here.
We connect to your existing Gmail, Google Workspace, or Outlook inbox via IMAP and SMTP with app-specific credentials. Inbound forms that arrive by email get drafted and replied from your address. The morning brief sends from the same address so it lands in the right thread.
A 12-line snippet you drop into your existing site. The snippet posts to our endpoint without changing anything visible. Works with WordPress, Squarespace, Wix, Webflow, custom HTML. We never inject UI on your site, the embed is pure data.
A natural-voice phone agent for the calls your front desk misses overnight. Today this is in pilot with two early customers. Public availability targeted for Q3 2026. Join the voice pilot →
The agent only books on calendars it has been authorized to read and write. We never propose a slot we cannot actually hold.
Connect your Cal.com workspace to expose the bookable calendars to the agent. The agent reads availability windows, creates and cancels events, and writes the inquiry summary into the event description.
Connect via the Calendly v2 API. Same pattern as Cal.com, the agent reads your event types, picks the right one for the lead, and books a slot. Round-robin and team event types both supported.
For shops without Cal.com or Calendly, the agent can write directly to a Google Calendar via the Calendar API. Useful for plumbers, HVAC shops, and dispatch-driven trades that already coordinate on a shared calendar.
Same direct write pattern as Google Calendar but through the Microsoft Graph API. In active development for our pilot law firms that runs on Microsoft 365. Targeted for Q3 2026.
For clients who run a CRM, we push booked leads in with the inbound message, the agent's reply, and the booked slot. Property mapping is configurable per account, and every connection can be revoked from the admin in one click.
Push booked leads into HubSpot as new contacts with the conversation transcript on the timeline and the booked slot on the meeting record. Property mapping is configurable per account. Targeted for Q3 2026.
Push booked leads into Salesforce as new Lead or Opportunity records. Same configurable property mapping as HubSpot. Salesforce integration is in design and slated to follow HubSpot. Targeted for Q4 2026.
If you run Pipedrive, Zoho, Close, or another CRM, email us. The data model behind a "booked lead" is the same shape across these tools, and we have built one-off pushes for early customers before. Custom CRM is a paid add-on for now.
The morning brief is the default. If your team lives in Slack or your ops live on Zapier, we push there too.
Real-time pings into a Slack channel when a hot lead arrives, when an escalation fires, or when the agent flags a draft for review. Per-channel routing for multi-team practices.
Triggers for new inbound, new booked lead, new escalation. Push into any of the 5,000-plus Zapier apps. Useful for clients who already wire their stack with Zaps and do not want a one-off integration.
Configurable webhooks for new inbound, new booked, new escalation, and the morning brief itself. Bring your own URL, we sign every payload with a per-account HMAC secret. JSON-shaped, self-documenting.
Same notification pattern as Slack but for Teams workspaces. In active development for our pilot law firms that runs on Microsoft 365. Targeted for Q3 2026.
The morning brief is the product surface. Integrations exist to keep your day team where they already work, not to drag them into our admin. The admin is for tuning the agent, not for daily operations.
The system of record is your CRM, your calendar, your inbox. We are a workflow on top of those tools, not a replacement. If you cancel AfterHours, your data stays where it always was.
The "coming" tag means a specific quarter we plan to ship. The "talk to us" tag means we will quote a one-off integration for paid early customers. We do not list every logo to look big.
Every connection can be revoked from the admin in one click. Token revocation propagates within five minutes. We do not hold your inbox hostage if you decide to leave.
The "talk to us" tag is real. If you have a CRM, a phone system, or a dispatching tool that you live in and we did not list, email us. We have built one-off integrations for our pilot customers before, and the work is rarely as hard as you would think.