Own MSP AI.

What you'd own.

Every artifact below transfers to your accounts on day one. The whole engine.

• ●Landing page and 30-day trial onboarding flow
• ●AI prompt engineering for ticket triage and client communication
• ●Integration specifications for ConnectWise, Autotask, and PSA architecture
• ●Cold email and r/msp subreddit GTM playbook with messaging
• ●Financial model, pricing, and churn benchmarks for growth planning
• ●Founder persona and positioning against PSA incumbents
• ●SLA monitoring templates and monthly report generation logic

What Roll Digital builds for you.

Custom scope to take MSP AI from MVP shell to operating business.

• ▸Multi-tenant backend API with Postgres database and FastAPI
• ▸ConnectWise and Autotask PSA integrations plus extensible API architecture
• ▸Stripe billing for monthly subscriptions across three pricing tiers
• ▸Admin dashboard displaying ticket triage accuracy and SLA health
• ▸Email report generation and delivery system with scheduling
• ▸Customer onboarding and integration troubleshooting support playbook
• ▸Churn monitoring dashboard tracking usage signals and renewal risk
• ▸Auth system supporting email, Google sign-in, and multi-user teams

Why this could work.

The TAM is large: 15k MSPs with 5+ technicians will pay for ops tooling. Your GTM works: cold email and community credibility reliably drive 20 demos per month. Unit economics scale: 3-4 closes monthly at $300 MRR each sustains growth. The pain is real: MSPs waste technician time on documentation instead of billable work. If integrations hold, this compounds fast.

What you'd risk.

ConnectWise, Autotask, and Kaseya are shipping native AI ticket triage directly. A platform feature beats a bolt-on when the MSP already pays $150 per seat per month to the incumbent. Integration maintenance will trap you: MSPs run 6+ tools with APIs changing on vendor schedules you do not control. MSP churn runs 20-30% annually because they are small businesses themselves. You need constant new logos just to stay flat.

Who this fits.

An MSP industry insider with existing relationships in the community and cold email credibility, or a solo SaaS founder who has shipped multi-tenant integrations before. Not a beginner. You need to own the GTM machinery and defend against faster-moving incumbents. Best fit: someone who already sells to MSPs and sees this as a new revenue stream rather than a green-field GTM problem.

Timeline.

From contract signing to operating business.

1. Day 1
   Transfer brand, GTM playbook, integration specs to new operator
2. Week 1
   Stand up backend and database, deploy initial landing page
3. Week 3
   First PSA integration live and Stripe billing tier configured
4. Week 6
   Admin dashboard, email reporting, and onboarding docs shipped
5. Day 90
   30-day trial loop running, ready for first customer cohort

Pricing.

Three ways in, depending on how much you want to build yourself.