A look inside Tideline
app.feedbackwidget.com / today
Tideline is a one-line embed. It asks a polite question on exit-intent, collects answers, and emails you a Monday digest summarized by Claude. No dashboards. No survey fatigue. The smallest feedback loop that actually ships fixes.
Every solo SaaS founder runs the same loop. You ship a feature, watch the analytics, see a churn spike, and have absolutely no idea why. The numbers say what happened. They never say why. So you spend forty minutes writing a survey nobody opens, or you bolt on a heatmap tool and stare at squiggles.
The bigger feedback platforms were built for product teams of fifteen. They charge two hundred dollars a month, ship a dashboard with eighty widgets, and assume you have a researcher to run NPS analysis on Friday. You don't. You have a half hour between support tickets.
Tideline is the smallest possible feedback loop that still works. One question. One embed line. One short email on Monday morning that says: here is what your users actually said this week, here are the three patterns that matter, here is the one thing you should probably fix.
Paste a single script tag in your app's head. The widget waits, shows a polite question on exit intent or a configurable trigger, and gets out of the way. No SDK. No package install. Works in any framework or static page.
Pick from a small library of proven prompts ("what brought you here today", "what almost stopped you signing up"). One at a time. Never a multi-page survey. Users actually answer because it costs them nine seconds.
Every Monday at 8am your time, Claude reads the week's responses, clusters them, picks out the three patterns that matter, and emails you a one-page digest. You read it on your phone over coffee. You ship the fix on Wednesday. That is the loop.
Paste one line in your app's head tag. Confirmed working in under a minute.
Choose from our prompt library or write your own. One question at a time.
The widget surfaces on exit intent or a scheduled trigger. Polite, dismissible, on-brand.
Monday morning, in your inbox. Three patterns, one recommendation, ready in 90 seconds.
You ship features alone, you read every support ticket, you don't need another tool that demands a forty-minute setup. You need to know which of your three changes last week actually moved the needle, before lunch.
You are launching at midnight, posting on three indie communities, watching signups land and convert at 3%. You need to know why the other 97% leave. You don't need NPS. You need one honest sentence per visitor.
Your designer is doing user calls when she can. Your engineer reads Plausible. Nobody owns "the why." Tideline makes the why a Monday email everyone reads in the same five minutes, then argues about over Slack for the rest of the day.
No usage tiers. No per-seat. No "talk to sales for the AI summary feature." One price, all of it, billed monthly or yearly. Cancel any time, in one click.
Drop the script today. Ask one good question. Read the digest Monday. Do the work that matters Wednesday. That's the entire product.