# Marcus Reyes, VP of Operations at Terravance Consumer Goods — read of Supply Chain AI, May 9 2026

> 14 years in supply chain and ops, currently managing a 3PL relationship, two contract manufacturers in Vietnam and one in Mexico, and a NetSuite install that my predecessor bolted together in 2019.

## How I got here

I Googled "supplier scorecard dashboard NetSuite gap" last Tuesday because I was tired of emailing our buyer every week to ask why the on-time percentage from our Ho Chi Minh vendor looks different in our ERP than in the vendor's own reports. A Google ad for this popped up two rows down. I clicked it during my commute home. My daughter had a soccer game at 6 so I had maybe four minutes.

## What I clicked first

"Stop guessing. See what's actually happening." Fine. That's the right pain. That sentence earns the next ten seconds. But the subhead below it is where I slowed down: "one unified dashboard." Every single one of these platforms says "one unified dashboard." It's the "synergy" of supply chain software. It tells me nothing.

## Where I paused

The Supplier Scorecard feature description. "Monitor on-time delivery, quality, and cost for each supplier. Make data-driven vendor decisions." I paused because this is the exact thing I actually need, and they gave me three bullet points and moved on. I want to know: where does the on-time data come from? Do I upload it manually? Does it pull from my ERP? Does it connect to the freight forwarder? This is the whole problem and the page treats it like a throw-in feature.

## What I distrusted

Everything, basically, but specifically this: there is no single data point on this page that proves it works. No customer name, no percentage improvement, no "X containers tracked," no logo strip, nothing. The page is six feature tiles and two call-to-action buttons. Also "Built by Wishdeal Studio" at the bottom is doing exactly the opposite of what they probably intend. I now know this is a studio-built product, not a dedicated team. That's not disqualifying, but it changes the risk calculation.

The compliance automation section gave me "Generate reports automatically. Full audit trail for every item. Meet regulations with ease." Which regulations? FDA? CTPAT? FSMA? "Regulations" is doing a lot of work there.

## What would convince me

One case study from a company that looks like mine. Not a Fortune 500. A manufacturer with 200 to 800 SKUs, two to four overseas suppliers, and an existing ERP that isn't going anywhere. Tell me how long implementation took. Tell me what data sources they connected. Tell me what their on-time delivery visibility looked like before and after in actual numbers. A 12-minute Loom walkthrough of a real account would do more for me than this entire homepage.

## What I'd ask in an email reply

1. My data lives in NetSuite and we get shipment updates from Flexport. What does integration actually look like on your end, is it a native connector or am I uploading CSVs?
2. The supplier scorecard feature, who owns the on-time data entry, us or the supplier, and how do you handle disputes when our number and their number don't match?
3. What does the free trial actually include, is it sandboxed demo data or can I connect a real supplier and see something useful in the first week?

## Verdict: on-the-fence

The pain framing is right and the Supplier Scorecard feature is directly relevant to a real problem I have this month. But this page could describe literally any supply chain SaaS built in the last five years, and the zero social proof means I'm asking myself whether anyone is actually using this thing yet.

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*Memo by skeptic persona, generated 2026-05-09. Studio breaks own self-grading loop.*