# Marcus Tello, Director of Outreach Ops at Fieldline Agency — read of RekinderScore, June 9, 2026

> 9 years in B2B demand gen, currently running a 6-person LinkedIn outreach operation serving 14 mid-market clients. Three of my people spend their mornings doing nothing but inbox triage.

## How I got here

My ops lead Danielle forwarded me a LinkedIn post from someone in the Sales Connector community last Thursday. The caption was something like "finally someone named this problem" with a link. I opened it on my phone during my kid's soccer practice, got pulled away, came back to it this morning at my desk with actual time to read it.

## What I clicked first

"The Megan Problem" stopped me cold. Not because it's clever branding -- but because I have a person on my team named Brianna who does exactly this job and I've been trying to explain to clients for two years why I have to charge for it. "400-500 stale conversations land in the inboxing team each week. Manually sorting 'who should we follow up with' against 'whose deal has moved on' is a tax on your best people." That's a real description of a real thing that costs real money. I kept reading.

## Where I paused

The FAQ answer about the scoring algorithm. "If your team has successfully revived threads with similar signals 60 percent of the time, a new thread with those signals gets a higher score." That's the first moment where the product actually made mechanical sense to me. Everything above it was positioning. This one sentence told me how the machine works. I wanted more of that and got less of it than I wanted.

## What I distrusted

The bottom of the page does something I've genuinely never seen before and it created more questions than it answered. "Honest disclosure: we don't have live customers on this idea yet. We shipped the strategy package; you ship the customer conversations." That's strange language for a product page. This is described like a live SaaS with pricing tiers and a 14-day free trial, but the fine print says it's essentially a business-in-a-box concept that someone buys the rights to build? I'm still not sure whether I'd be signing up for software or buying a playbook. "Every inboxing team reports the same thing: they stop guessing and start closing" is listed as a customer quote in the product section, but then the honest box below says there are no customers. Those two things can't both be true at the same time.

Also: "70 percent time savings reported." Reported by whom? That sentence has no source and it's the only hard performance claim on the page.

## What would convince me

One real before/after from a team I could verify. Not a case study PDF with a logo I don't recognize. A LinkedIn profile of an ops manager at a company I've heard of saying "we used this for 6 weeks, here's what our booking rate looked like before, here's what it looked like after." The pain is real enough that I don't need to be sold on the category. I need to know this specific implementation actually shipped and worked somewhere.

## What I'd ask in an email reply

1. The page says "start a free trial" and also says "we don't have live customers yet" -- which one is accurate right now? Is the product live or is this a pre-sale?
2. If I'm the agency buying this to resell to clients, am I licensing software or am I actually building this on top of Sales Connector infrastructure myself?
3. The model retrains weekly -- how many conversations does a new account need before the scoring is meaningfully better than a random sort?

## Verdict: on-the-fence

The pain description is the most accurate I've read for what my team actually does every day, which is a real thing. But the honest-disclosure box buried at the bottom of the page reframes everything above it in a way that's confusing rather than trustworthy, and I don't know what I'm actually being asked to buy.

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*Memo by skeptic persona, generated 2026-06-09. Studio breaks own self-grading loop.*