# Dispatch AI -- 90-Second Demo Script

**Format:** Screen-recorded walkthrough, Wes narrating over product UI  
**Target runtime:** 90 seconds (~230 words at a natural conversational pace)  
**Audience:** Operations managers and owner-operators of HVAC, plumbing, electrical, and pest-control companies with 3-25 technicians  

---

## [0:00 to 0:20] THE PROBLEM

*(Open on a cluttered dispatch board -- mixed paper notes, a phone with 11 missed calls, a whiteboard calendar with crossed-out time slots)*

> "If you run a field-service company, you already know what Monday morning feels like. Three customers expecting a nine AM window that no longer exists. A tech called out sick. Your best dispatcher is on hold with one caller while two others sit in voicemail. And somewhere in all of that, a fresh lead from last night's website form is still sitting unread."

---

## [0:20 to 0:55] THE PRODUCT

*(Cut to the Dispatch AI live job board -- an incoming request card populates automatically with job type, address, and suggested technician)*

> "Dispatch AI handles the coordination layer automatically. When a service request comes in -- from your site, your Google listing, or a call transcription -- it reads the job type, checks which technicians are available and where they are right now, and slots the job into the first opening that actually makes geographic sense."

*(Screen shows a customer confirmation text firing without any manual trigger)*

> "The customer gets a confirmation with their technician's name and a live arrival window. No phone tag. No one asking for the address a second time."

*(Screen shows the real-time timeline shifting as a tech finishes a job early -- a nearby open call surfaces automatically)*

> "As the day moves, the system moves with it. Technician running behind? The customer knows before they start wondering. A job finishes early? Dispatch AI checks for open calls nearby and flags it for the tech."

---

## [0:55 to 1:25] THE CLOSE

*(Dashboard pulls back to the end-of-day summary view -- completed jobs, average drive time, follow-up flags)*

> "At the end of the day you get one clean summary. Jobs completed, time on the road versus time on-site, and which customers need a follow-up call. No spreadsheet reconciliation. No end-of-day debrief you have to run yourself."

*(Brief cut to a quote card: 'We added four billable jobs per week just by cutting the scheduling back-and-forth.' -- Operations Manager, 12-tech plumbing company)*

> "Dispatch AI connects to ServiceTitan, Housecall Pro, and Google Calendar, so your team keeps working the way they already work. The coordination load just disappears."

*(Fade to logo and CTA slate)*

> "Start your free 14-day trial at the link below. No credit card. No setup call required. Your first calm dispatch day is one form away."

---

## Production Notes

**Wes recording tips**
- Record each of the three sections in a single uninterrupted take; edit at the section breaks.
- Speak at a relaxed pace -- 130 words per minute lands this script at exactly 90 seconds.
- A brief pause (1-2 seconds) after each major transition reads better on camera than rushing ahead.

**Screen capture**
- Record the Dispatch AI dashboard at 1920x1080, 60fps for smooth scroll and animation.
- Highlight key UI moments with a subtle cursor zoom (2x for 0.5 seconds) rather than annotation arrows.
- Export the screen layer separately for post-production compositing.

**B-roll to source**
- A field technician checking a phone in a truck cab.
- A dispatcher at a dual-monitor desk, headset on.
- A homeowner opening a front door as a technician arrives on time.

**Audio**
- Underscore with a low-tempo, no-lyric background track.
- Duck the music to -18dB under narration; bring to -12dB during dashboard-only shots.

**Repurposing**
- Export a 30-second cut (problem + CTA only) for LinkedIn video ads.
- Export an SRT caption file for LinkedIn and YouTube Shorts versions.
- Thumbnail: the end-of-day summary dashboard view with a clean logo overlay.